Privacy Policy

Effective date: July 20, 2026

Dongji Commercial Kitchen Equipment (Dongguan) Co., Ltd. (“DONGIC”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit dongicpro.com, contact us, or submit a product inquiry.

1. Information We Collect

We may collect information that you provide directly, including your name, company, country, business email address, WhatsApp or phone number, product interests, order quantity, destination, project requirements, and other information included in your inquiry or communications.

We may also collect limited technical and usage information automatically, such as your IP address, browser and device type, operating system, referring page, pages visited, approximate location, and interactions with our website.

2. How We Use Information

We use information to:

  • respond to inquiries and prepare product recommendations or quotations;
  • communicate about orders, production, delivery, and after-sales service;
  • operate, secure, analyze, and improve our website and services;
  • measure website and advertising performance;
  • prevent fraud, abuse, and security incidents; and
  • comply with legal and regulatory obligations.

3. Cookies and Analytics

Our website may use cookies and similar technologies for essential website functions, analytics, performance measurement, and advertising attribution. We use Google services, including Google Analytics and Google Site Kit, to understand website usage and measure interactions such as completed inquiry forms. You can manage cookies through your browser settings and, where available, through our consent controls. Learn more about how Google processes business data.

4. How We Share Information

We do not sell your personal information. We may share information with trusted service providers that support website hosting, analytics, email delivery, customer communication, security, logistics, and business operations. We may also disclose information when required by law, to protect our rights or users, or in connection with a business reorganization. Service providers may only use information as necessary to provide their services to us.

5. International Data Transfers

DONGIC is based in China and serves customers internationally. Your information may be processed in China or other countries where we or our service providers operate. We take reasonable steps to protect information in accordance with this Privacy Policy and applicable requirements.

6. Data Retention

We retain inquiry and business records only for as long as reasonably necessary to respond to you, manage a commercial relationship, resolve disputes, meet legal obligations, and protect legitimate business interests. Analytics data is retained according to the settings of the relevant analytics service.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no internet transmission or storage system can be guaranteed to be completely secure.

8. Your Choices and Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, object to or restrict certain processing, or withdraw consent where processing is based on consent. You may also opt out of marketing communications at any time. To make a request, contact us using the details below.

9. Third-Party Links

Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices.

10. Children’s Privacy

Our website and products are intended for business customers and are not directed to children. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date.

12. Contact Us

Dongji Commercial Kitchen Equipment (Dongguan) Co., Ltd.
Guangdong, China
Email: vivian@cndongic.com
Phone / WhatsApp: +86-17376506696

Privacy Policy